Xinuos Inc. | Support | Programs

Bug Reporting

Xinuos recognizes that your feedback is a valuable source of information for continuous product improvements. To enable this communication channel, Xinuos provides a bug reporting form as a service to Xinuos Partners and Customers without a Support Service Agreement. If you would like to report a potential bug on any Xinuos product, we welcome your bug submission by e-mail. Upon receipt of your bug report an e-mail acknowledgment containing a Bug identification number (ID) will be sent. This is a bug reporting service only and submitting a technical problem will not enable you to receive technical support. The bug reporting service is e-mail only.

	Search the Installation Knowledge Center Please search the Center to see if information is already available on the bug you wish to raise to our attention.
	Submit a new Xinuos product bug report
	Submit additional bug information (must have Bug ID#)

Note: Xinuos customers who have an Active Service Agreement with Support Services should use established reporting methods to report a suspected bug.

Information on Xinuos Global Services

Support Services

Xinuos offers a broad portfolio of Technical Support Services tailored to the needs of partners, corporate accounts, and end users; with support centers located in North America, Europe ,and Asia Pacific, and staffed by Xinuos's highly skilled support engineers who provide local language support.

Self-Help

Available to our customers anytime anywhere is our 24x7 Self-help support web site. Locate key information about available product fixes, corrections, updates and security advisories all found by reviewing our Installation Knowledge Center or visiting our Support Download Area.