Chapter 1:
CD Contents, Licensing,
Installation Profiles, and SupportThe UnixWare product line is a family of runtime software, development kits, and optional licenses, products, and services that enable you to tailor a system to meet your computing needs. This chapter provides the background information you need to know about this release of UnixWare in order to successfully complete installation, and get help when you need it. For more information on the UnixWare product family, please go to http://www.sco.com/products.
- "CD-ROM Contents"
- "Licensing Software"
- "Registration"
- "Installation Profiles"
- "Obtaining additional media"
- "SCO Global Services"
CD-ROM Contents
Release 7.1.4 includes the following software on CD-ROM. For detailed descriptions of new and updated software see the Release Notes. All software is described in the online documentation and manual pages.
The Release Notes are at the top of CD #1, #2, and #3 in the file relnotes.html (text and PDF versions are also available). Once the system is installed, the Release Notes and the entire documentation set (including manual pages) can be viewed by pointing any browser at the DocView server (http://hostname:8458, where hostname is the network node name of the installed UnixWare system, or localhost). The Release Notes are under New Features and Notes in the online documentation.
Licensing Software
When you install the operating system software, you enter a license corresponding to an "Edition", a collection of software and system limits (such as number of users and processors, and amount of memory) targeted to a specific purpose. A complete list of Editions and their associated software is included below.
The installation conveniently selects the appropriate software sets, services, and packages to install based on your license, allowing you to bypass the software selection phase of the installation. If you want to customize software selection, you can use the licensed defaults as a base from which to install additional services and packages or remove those you do not need.
You can also purchase licenses that increase system limits, such as number of users, number of CPUs, and amount of memory. For information on installing these licenses, see "Using the License Manager".
Evaluation licenses
The license you enter during the installation transparently selects the correct services and packages to install on your system. If you choose to defer licensing during the installation, you will be issued a 60-day Evaluation License (see "License Editions"). If you want to continue to use the software after that time, contact your vendor to purchase a license, then use the SCOadmin License Manager to re-license the operating system. Evaluation licenses are also available for most other products on the UnixWare 7 CDs that are not covered by the operating system license. Installing a software package that requires a license without entering one generally enables a 60-day evaluation version of the package.
License Editions
To install a commercial version of any product contained in the Media Kit, you must first obtain the appropriate UnixWare 7 Edition License or License Pack (Base, Business, Data Center, Departmental, or Enterprise Edition). Your Edition License may also include an SCO Update Service Enabling License (see "SCO Update Service Enabling Licenses").
Each license consists of a license number, a license code, and possibly a license data string. The license information should be included with the media kit you obtained from your vendor, or from your vendor's web site.
The Media Kit can be used to install as many systems as you want. Each system installed must be licensed, using either a commercial license or an evaluation license. The following tables indicate which products are included with each Edition License.
The first column lists the software on each CD in the media kit that requires a license. The remaining columns indicate which Edition licenses permit use of the software in the first column. The columns correspond to an operating system Edition license according to the following legend:
60d
60-Day Evaluation Edition
Sb
Small Business Edition (NEW)
Ba
Base Edition
Bu
Business Edition
Dp
Department Edition
Ent
Enterprise Edition
Dc
Datacenter Edition
Products and services are listed in the column on the left as they appear on the Installation CDs (CD #1, #2, and #3) and the Development Kit CD. Products on other CDs (such as the OpenServer Kernel Personality CD) may require separate licensing; see the documentation included with those products.
In the table below, the values in the columns on the right indicate whether or not the product or service is enabled with the indicated Edition License. The following legend is used in each row to indicate the availability of the product or service for each Edition:
Enabled with indicated edition
Not available with indicated edition
Available with purchase of an add-on license
For example, the row labelled Memory Support shows that a system installed with a Business Edition license is limited to 4GB of RAM. The next row, labelled Additional Memory Support, indicates that you can purchase an add-on license if you want to add more than 4GB of memory to a Business Edition system. By contrast, a system installed with a 60-day Evaluation license will support 1GB of memory only, and no add-on licenses to enable additional memory can be purchased.
Note that when you relicense a system (for example: when you apply an Enterprise Edition license to a system with a 60-day Evaluation license installed), the additional software included in the new license is not automatically installed with the new license. You will need to manually install any additional software you have licensed that is not already on the system. For example; Online Data Manager (ODM) is not licensed or installed if you specify an Evaluation license when you perform a fresh install. If you later purchase and install an Enterprise license (which includes a license for ODM), you will need to install ODM manually from CD after you install the Enterprise license.
See "Using the License Manager" for how to use the License Manager to display and enter license information on an installed system.
60d Sb* Ba Bu Dp Ent Dc Advanced File and Print Server (AFPS) MergeTM Reliant®HA Other software on CD #3
60d Sb* Ba Bu Dp Ent Dc UnixWare Development Kit JavaTM Development Kit GNU Developer's Tool Chain Upgrade Licensing
Upgrades to Unixware 7.1.4 from the following previous releases are supported:
All upgrades using the Release 7.1.4 media require an Upgrade License. Please contact your software supplier for the appropriate license.
Note: If you are upgrading a UnixWare 7.1.3 system with an SCO Update Service enabling license installed, you should use the SCO Update Service to obtain and install UnixWare 7.1.3 Update Pack 4; this is the supported update path for SCO Update Service customers and will upgrade your system to UnixWare 7.1.4. Use the scoadmin license command to view your current licenses.
SCO Update Service Enabling Licenses
Your software supplier may have provided you with a UnixWare 7.1.4 SCO Update Service License, either separately or bundled with your UnixWare 7.1.4 Edition License.
The SCO Update Service provides a convenient way for you to keep your system current via access to maintenance and security updates, and optionally to early access to new product features which will be included in the next release. When you register your SCO Update Enabling License, obtain a Registration Key, and enter the information into the License Manager, you will then receive updates over the internet (or, optionally, on CD). Please go to http://www.sco.com/products for more information about the SCO Update Service, including SCO Update licensing terms and obtaining a SCO Update license.
If your Enabling License is bundled with the Edition License, the Enabling License is part of the license information supplied during installation of the system, and will appear in the License Manager after installation. If purchased separately, use the License Manager to enter SCO Update license information after you install (see "Licensing products").
The SCO Update Service Enabling License must be registered (see "Registration") in order to begin receiving product updates via the SCO Update Service.
Registration
Registering your system software provides these benefits:
- registering the SCO Update Service Enabling License activates the SCO Update Service on your system
- registering any license means that you'll get security bulletins and information about product updates as soon as they are available
- registering all your licenses removes non-registered software warnings displayed on the console when you start up the system or log in
Registering a product is basically a three-part process: first, you use the License Manager to get the information you need to register; second, you visit the Registration Web Site to obtain a Registration Key; then, you use the License Manager again to enter the Registration Key onto your system. See "Registering products" for the complete registration process.
Installation Profiles
During the installation procedure, you can choose to install:
License-Based Defaults
Small Footprint Server
- This choice installs services and packages based on the license you purchased and entered. Selecting this option ensures that only appropriate, fully-licensed software is installed on your system.
Full (All Packages)
- This choice installs a subset of services optimized to work well on systems with limited memory and disk capacity. It contains the base operating system and networking utilities; it does not contain graphics support.
Customize Installation
- This choice enables all services and packages available on the media that are needed by the majority of systems. Some packages (such as supplemental language extensions, multi-processor support, and some other packages) are not selected by this profile; to add these packages, you must select the Customize Installation of Packages profile.
- You decide which services and packages to load (or not load) onto the system. The defaults enabled are based on the license you enter during the installation.
If you choose Customize Installation or Full (All Packages), see "Using the License Manager" if you need to license any software after installation.
Obtaining additional media
UnixWare media, including low-cost versions intended for educational and personal use, can be obtained from your local software supplier or directly from http://www.sco.com/products.
SCO Global Services
SCO's award-winning Global Services offer a complete portfolio of world-wide services on SCO's full range of software products, allowing customers powerful choices based on business requirements.
Technical Support
SCO offers a wide array of technical support services ranging from business critical, 24x7 after-hours offerings to traditional support services covering all products and customer types from partners to end users. In addition, SCO support services are available to partners for their own use and resale.
SCO TEAM Support is designed for corporate customers requiring immediate, high-level, technical support. Included with TEAM is an assigned senior technical account manager to your company, responsible for assuring successful solution implementation and ongoing support for your SCO systems.
SCO SoftTech Plus includes support for unlimited licenses and installations covering all SCO products, with a guaranteed one-hour response time. This service is targeted to SCO partners and customers that need coverage for all SCO products. With SoftTech Plus, you also have an assigned administrative account manager as your primary contact for administrative issues.
SCO SoftTech includes support for unlimited licenses and installations with a guaranteed up to one-hour response time. SoftTech is available per operating system/product, allowing you the flexibility to add on additional products and services when you need them. Your administrative account manager provides a single point of contact for your administrative issues.
Product Bundled with Support
In addition, bundled support may be included with your product. Support bundled with product includes a Certificate of License and Authenticity (COLA) indicating product contains support. Refer to the COLA for information on registering your product and support. For more details, refer to www.sco.com/support/programs/.
Professional Services
SCO's Professional Services offer a full suite of consulting services ranging from server deployment and management, migration and web services to customized solutions. For more information on Professional Services, visit http:/www.sco.com/consulting, or contact your local SCO sales representative.
For more information on SCO Global Services, call:
- In the Americas, phone 1-800-726-6561 or 1-831-427-6722
- Outside of the Americas, phone +353 1260 6333
Online Support Services
Self-Help Support
SCO also provides extensive 24x7 Self-Help technical support services on SCO products, including installation and configuration support through an easy-to-use, single Web view. The Self-Help Web site is located at: www.SCO.com/support/self_help.html.